Overpayment Recovery Assistant
Tonbridge and Malling Borough Council
Job id 4648

Southern Counties
Salary £18,272 - £22,021 Benefits include: local government pension scheme, employee assistance programme, generous annual leave, excellent location with easy parking, opportunity for remote working, excellent ongoing training and CPD opportunities, professional member fee paid

Closing Date 10th of December 2024

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We are seeking a part-time Overpayment Recovery Assistant to join our busy Revenues & Benefits service.

You would be working within a small team responsible for the recovery of council tax, business rates, housing benefit and accommodation costs, your role will entail dealing with customer queries, carrying out means tests, negotiating and reviewing payment plans and identifying help where available.  You will also support the Senior Revenues & Benefits Officer (Recovery) with tasks such as running and checking reports.

You must have a high standard of written English, previous office experience preferred, including the use of Microsoft packages and a commitment to providing a quality service.

To be a part of the team you will need an understanding of socio-economic pressures, particularly in the current financial climate, and be able to demonstrate balanced reasoning.

For an informal discussion about this role please contact William Waight, Benefits & Welfare Manager on 01732 876219 (Direct applicants only, strictly no agencies)

(The role is 30 hours per week) salary is pro rata FTE £22,536 - £27,159

Interviews will be held w/c 16th December 2024

To apply for this role, please follow the link below. 

https://ats-tmbc.jgp.co.uk/vacancies/298329-overpayment-recovery-assistant?source=196700-irrv&enhancement=

 

Job Description

Person Specification