Senior Operations Manager - Revenues and Benefits
Closing Date 28th of March 2025

Sandwell Metropolitan Borough Council
Job id 4775 Salary £58,327 - £61,853 Band J, SCP 48 - 51
West Midlands
Hours
Leave
Closing Date 28th of March 2025

Reference

SAND000008802

We are seeking to appoint a highly motivated, enthusiastic manager to lead the operational teams within Revenues and Benefits.

Reporting directly to the Revenues and Benefits Service Manager, you will be responsible for providing strong leadership and direction to 6 Team Managers delivering Council Tax/Business Rates Billing and Recovery, Benefits, Debt Recovery, Training and Subsidy.

Revenues and Benefits is a high performing service subject to constant changes in government legislation.  This challenging and existing role is key to ensuring the service continues to adapt to change efficiently and effectively whilst maintaining and improving performance levels.

Role Requirements

  • Professional qualification – IRRV or equivalent (i.e. 5 years) Revenues & Benefits Management experience.
  • Applicants must have at least five years management experience in a Revenues/Benefits environment and a proven track record of successfully implementing change/new ways of working.

For an informal discussion, please contact Ian Dunn at ian_dunn@sandwell.gov.

Hours

37 hours per week, a requirement of working two days in the office.

Why work for Sandwell Council?

Joining Sandwell Council means becoming part of a supportive and forward-thinking organisation.

We offer:

  • Generous annual leave entitlement, with additional entitlement granted to employees who complete 5 years continuous service with Sandwell or other local authorities.
  • Access to our Employee Benefits portal which includes discounts on a number of retail locations, gym membership, and more.
  • Salary sacrifice schemes for cars and bikes.
  • Health and wellbeing support.
  • Access to the Local Government Pension Scheme.

We reserve the right to close vacancies prior to their advertised date if we receive a large number of applications. Therefore, you are strongly advised to complete and return your application as soon as possible. When completing your application please refer to the supporting documents attached.

If you have a disability and require assistance in making an application, or have experienced a problem whilst applying for a position, please contact the Resourcing Team on 0121 569 3300 or via e-mail to: hr_resourcing@sandwell.gov.uk

For more information about working for Sandwell Council, our recruitment process and our offer to you please visit https://www.sandwell.gov.uk/counciljobs

Click here to find out more about our One Team Framework: Values and Behaviours

To apply please download the application and return to: Hrresourcing_applications@sandwell.gov.uk


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