We are seeking a talented Team Coordinator to work in our Business Rates administration team. In this role, you will be responsible for motivating and guiding a team of revenue and visiting officers to achieve excellence in service delivery. You will play a key role in driving performance, fostering growth, and ensuring the highest standards of customer service. As part of our dedicated team, you will have the opportunity to make a real difference while developing your skills and advancing your career.

Key Responsibilities:

Requirements:

We are seeking a talented Team Coordinator to work in our Business Rates administration team. In this role, you will be responsible for motivating and guiding a team of revenue and visiting officers to achieve excellence in service delivery. You will play a key role in driving performance, fostering growth, and ensuring the highest standards of customer service. As part of our dedicated team, you will have the opportunity to make a real difference while developing your skills and advancing your career.

Key Responsibilities:

• Lead and motivate a team of revenue and visiting officers to achieve exceptional performance
• Instill within the Team a culture of high performance, quality standards and a customer-first mindset
• Provide training, support, and supervision to staff, nurturing their skills and maximizing their potential.
• Demonstrate a thorough understanding of Business Rates administration, effectively communicating with internal departments and external agencies to resolve issues.
• Allocate work efficiently, providing guidance on the interpretation of regulations and legislation to meet ambitious collection targets.

Requirements:

• Demonstrated experience in leading and coordinating relevant services, with a track record of supervising and monitoring staff effectively.
• Strong relationship management skills, with the ability to foster collaborative working relationships both internally and externally.
• Commitment to excellence, with a proactive attitude towards delivering outstanding services in challenging circumstances and tight timeframes.
• Excellent communication skills, both written and verbal, with the ability to convey complex information clearly and effectively.
• In-depth knowledge of Business Rates administration and the ability to navigate regulatory frameworks confidently.

Please apply here: https://careers.enfield.gov.uk/Job/JobDetail?JobId=1280