Location: Opportunity for flexible/home working, Kings Hill, West Malling
Contract: Permanent
Working Pattern: Part Time
Hours: 30 hours per week. Benefits include: local government pension scheme, generous annual leave, excellent location with easy parking, ongoing training / CPD.
DBS Check: Yes
Reference: FS/25/307793
We are seeking a part-time Overpayment Recovery Assistant to join our busy Revenues & Benefits service.
You would be working within a small team responsible for the recovery of council tax, business rates, housing benefit and accommodation costs, your role will entail dealing with customer queries, carrying out means tests, negotiating and reviewing payment plans and identifying help where available. You will also support the Senior Revenues & Benefits Officer (Recovery) with tasks such as running and checking reports.
You must have a high standard of written English, previous office experience preferred, including the use of Microsoft packages and a commitment to providing a quality service.
To be a part of the team you will need an understanding of socio-economic pressures, particularly in the current financial climate, and be able to demonstrate balanced reasoning.
For an informal discussion about this role please contact William Waight, Benefits & Welfare Manager on 01732 876219 (Direct applicants only, strictly no agencies)
(The role is 30 hours per week)
Interviews will be held w/c 21st April 2025
How to apply
Please apply online via our website. If this is not possible, please contact a member of the HR team by emailing personnel.services@tmbc.gov.uk
Further information on this vacancy
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