About the Role
We are seeking a diligent and detail-oriented professional to manage all aspects of council tax, business rates, and BID levy processing, ensuring accuracy and efficiency from initial billing through to recovery and enforcement. While expertise across all these areas is not a requirement, you will have the opportunity to develop additional knowledge and skills in areas you may be less familiar with. Key responsibilities include identifying the correct liable party for payments, assessing eligibility for applicable reliefs, discounts, or exemptions, and providing high-quality, professional advice, guidance, and support. You will also be responsible for accurately calculating and issuing refunds for any overpayments. If you have a strong commitment to service excellence and a keen eye for detail, we encourage you to apply and grow your expertise with us.
About the team
As a Revenues Officer, you will be part of a large, collaborative team dedicated to creating a supportive environment where knowledge and experience are shared to upskill all members. Reporting to one of the Revenues Team Managers and ultimately to the Revenues Manager you will also have opportunities to interact with senior management. In this role, you will engage with residents and business owners, providing essential support and guidance to our community.
About you
The ideal candidate will have practical knowledge of council tax or business rates legislation and be skilled in making precise numerical calculations. Previous experience in a local government revenues department, handling council tax or business rates, is essential. You should be adept at analysing data, identifying discrepancies, and making corrections as needed. A flexible approach to changes in procedures, processes, locations, and daily office duties is also important.
This is a hybrid role, offering the flexibility to work from home with occasional travel to the office as required. If you are detail-oriented and adaptable, with a strong background in revenues, we encourage you to apply.
Working for Haringey
At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community. Our benefits package includes a leave entitlement of 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts.
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