Assistant Revenues and Benefits Officer
Sheffield City Council
Job id 4756

Yorkshire and Humberside
Salary £25,584 - £27,711 Grade 04, £25,584 to £27,711

Closing Date 26th of January 2025

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We are looking for enthusiastic and positive individuals to work as part of, and to provide advice, support and mentoring to a team responsible for the administration of and processing applications for Housing Benefit and Council Tax Support.

 

You will also work alongside teams working in hardship applications, maintaining an accurate Council Tax Base and Non-Domestic Rates Rating List and maximising collection of Council Tax, Non-Domestic Rates and Housing Benefit overpayments.

 

We are looking to appoint to permanent, primarily, full time post across our benefit assessment teams. Full time position are 37 hours per week, Monday to Friday, with the position to be based at Howden House Office.

 

We currently operate a hybrid working pattern. With an initial training period in the office.

 

For this role you will need to demonstrate:

 

• Awareness of Housing Benefits, Council Tax, Council Tax Support.
• Knowledge of Microsoft Office 365 Applications, including Excel and Word.
• Ability to develop a working knowledge of basic Benefits and Revenues rules and procedures.
• Understanding of customer focus.
• Ability to communicate using different communication channels.
• Appreciation of a flexible approach to teamwork.

 

We are investing in our workforce and are promoting opportunities to our under-represented groups. We value equality, diversity and inclusion and are focused on increasing the diversity of our workforce, particularly the number of Black, Asian, Minority Ethnic, Disabled and LGBTQ+ people, so that our teams reflect the communities in the city we serve. We are also supporting staff with unpaid caring responsibilities to work flexibly.

 

All successful candidates will be required to complete a Basic DBS check.

 

Under the Disability Confident Scheme, disabled applicants, who meet the essential criteria of this job, are guaranteed an interview.

Full-time employees work 37 hours for 52 weeks of the year and we offer a generous holiday entitlement. We are open to discussions about a wide range of flexible working opportunities which benefit you and the Council, including reduced hour contracts, working part time or as a job share.

 

If you are appointed to this role, your starting salary will be at the bottom of the grade. If you provide payslip evidence that your basic pay is greater than the bottom of the grade, we will consider starting you at the point of minimum advantage within the grade.

To apply, please follow the link below:

https://ce0369li.webitrent.com/ce0369li_webrecruitment/wrd/run/ETREC179GF.open?WVID=658647Iqms&VACANCY_ID=725085dVBU