Revenues and Benefits Officer
Torridge District Council
Job id 4732

Western Counties
Salary £25,119 - £26,421 (pay award pending) | Full time | Permanent

Closing Date 3rd of November 2024

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The successful candidate will deal with all aspects of the billing, collection and recovery of Council Tax. This will include responding to enquiries from the general public, the correct application of discounts, exemptions and recovery work which will include setting instalment arrangements, taking payments and overseeing enforcement action.  Attention to detail and the ability to digest complex rules and regulations is important to us.

We pride ourselves on the excellent delivery of our service, therefore it is essential for the successful applicant to have experience of working with the general public and excellent communication and customer service skills, experience of working under pressure and meeting tight deadlines, as well as being courteous, tactful and resilient and having the ability to absorb and apply the requirement of complex legislation.

Benefits of Working for Us

Our office is located on the banks of the Torridge estuary in Bideford, one of the most breath-taking parts of the South West within walking distance of the dramatic North Devon Coastline.

We offer a fantastic benefits package, which includes:

• Access to the Local Government Pension Scheme which the Council contributes 17.5% to
• Access to an Occupational Health service to support you at work
• Enhanced sick pay
• Employee Assistance Programme supporting physical, mental and financial wellbeing
• Flexi time policy
• Annual leave starting at 23 days and rising to 27 days after 5 years (plus bank holidays)
• The option to purchase an extra 10 days (pro rata) annual leave
• Social Events across the authority

If you are looking for a new professional challenge with a better work life balance then contact Sandra Mounce, Revenues and Benefits Team Leader on 01237 428924 for a confidential and informal discussion about how this opportunity might be right for you.

To view a job description or to apply, please visit our https://careers.torridge.gov.uk to complete an online application form.

Closing date: 03 November 2024

Interview date: 20 November 2024